Ellen Gerhard
Director of Workflow Operations & Account Management

Ellen lives and breathes operational enhancement and process improvement; she streamlines everything DM does through new technology and past experience.


Ellen has had a diverse career. She offers a balance of exceptional detail orientation and understanding the big picture — clearly seeing both the forest and the trees. This has proven true in roles that range from e-Book Developer to Documentation Manager, from State & Regional Administrator to Operations Director, from Office Manager to IT Supervisor, from Systems Coordinator to New Business Director. Ellen brings this expertise to Destination Marketing by increasing efficiencies and reducing waste. By creating complex yet user-friendly automated tools, implementing software enhancements, and overseeing process improvement, she serves our internal operational needs enabling the Destination Marketing team to best serve our diverse clients.

Outside DM

“You’ll often find me at the theatre as an enthusiastic audience member. I performed in musical theatre for years, and now enjoy watching from the seats — 10th row center!! And, if not live theater, movie theaters are another passion. There is nothing better than a well-written, well-produced, well-acted 2-hour respite.”